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Services and Courtesy

The staff of the Relais Villa Carola is at the disposal of its guests

The staff of the Relais Villa Carola, with courtesy, professionalism and deep knowledge of the territory, are at the service of their guests, to organise an incredibly pleasant vacation by providing maximum assistance when booking at restaurants, renting a car, a scooter, small or large boats, or organising guided tours.

Our Team is at the disposal of our guests 24/7, from the first moment they contact us and for anything they might need. All kinds of attractions and excursions are available upon reservation, such as renting boats or dinghies, tours on land or sea, helicopter tours, horse-riding excursions, or gastronomic experiences.

Upon reservation, it is possible to organise a special dinner with a private chef, to be served at our Suites and Homes.

The hotel also has a laundry service, should you need fresh clothes. All our bedlinen and towels are of the Frette premium line.

Our breakfast is available every day, from 8:00 to 11:00, for an additional fee of € 20 per person (free of charge for children up to 10 years old), unless it is included in the room fee. The buffet has a wide selection of cold and hot items, as well as gluten-free and vegetarian foods.



General services:
  • Pets are admitted,
  • Local private parking, free of charge,
  • Wi-Fi available everywhere

Catering services:
  • Grocery shopping delivery,
  • Menus for special diets (upon request),
  • Children’s menus,
  • Possibility of breakfast served in your room,
  • Possibility of packed lunch,
  • Room service

Transportation:
  • Car rental,
  • Airport shuttle (for a fee),
  • Bicycle hire (for a fee),
  • Shuttle service (for a fee)

Guest reception services:
  • Lockers,
  • Express check-in and check-out,
  • Private check-in and check-out,
  • Luggage storage,
  • Newspapers,
  • 24-hour Front Desk,
  • Concierge service,
  • Valet service

Business services:
  • Fax/photocopier

Entertainment and services for families:
  • TV channels for children,
  • Board games/puzzles,
  • Baby-sitting service

Protection and safety:
  • Smoking alarm,
  • Safety alarm,
  • Safe,
  • Fire extinguishers,
  • CCTV cameras outside the building,
  • CCTV cameras in the common areas

Cleaning services:
  • Dry cleaning,
  • Laundry service,
  • Daily cleaning service,
  • Ironing service

Common areas:
  • Garden,
  • Terrace

Others:
  • Smoking area,
  • Air-conditioning,
  • Allergy-free room,
  • Non-smoking rooms,
  • Availability of family rooms,
  • Heating,
  • VIP services in your room

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